Identify Developers Opening Issues & Comments on your Competitor GitHub Repositories
Identify Developers Opening Issues & Comments on your Competitor GitHub Repositories
These activities often signal deeper evaluation or reveal pain points with your competitor’s solutions.
Reo.Dev Intel Features Used
Competitor GitHub Activities
GitHub Issues
GitHub Comments
Customer Fit Score
Activity Timeline
Reo.Dev Data Sources Used
Competitor GitHub Activities
GitHub Issues
GitHub Comments
Customer Fit Score
Activity Timeline
Developer
Centric Playbook
•
1
min read
Introduction
This playbook focuses on identifying developers from your ICP accounts who are actively engaging with your competitor’s GitHub repositories by opening issues or leaving comments. These activities often signal deeper evaluation or reveal pain points with your competitor’s solutions. By analyzing these insights, you can craft tailored outreach messaging that highlights your product's unique strengths, positioning it as the superior alternative. Leveraging this strategy, you can establish relevance and drive meaningful conversations that convert competitive interest into opportunities for your product.
Create Segment
To create this developer segment, we’ll track developers from ICP accounts using the Customer Fit Score filter to focus on your best-fit accounts. Specifically, this segment will monitor GitHub activity related to 'Opening Issues' and 'Comments' on competitor repositories within the last 180 days. This approach allows you to identify developers experiencing challenges or evaluating alternative solutions. By analyzing these activities, you can distinguish between trivial concerns and actionable pain points, enabling you to create highly relevant outreach messaging. This signal-driven segmentation sets the stage for impactful engagement and increases response rates by addressing developers' immediate needs.
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Segment Criteria
Segment: Basic
Segment Type: Developers
Segment Filters:
Under Activity Group - GitHub Repository - Repository Type - Includes any - ‘Competition’.
Under Activity Type - Github - Includes any - Select 'Opened Issue', & ‘Comments’.
Under Activity Type - Github Date Range: is set to "Last 180 Days."
Under Intel - Customer Fit Score - Includes any - ‘Strong’ & ‘Moderate’.
Use the "Matches All" operator so that all filters are applied collectively.
Play: Personalise Developer Outreach for Leads Opening Issues & Comments on Your Competitor Github Repositories
This play helps you tailor developer outreach by using detailed activity timeline insights. It focuses on leads from your ICP accounts who are actively engaging with your competitor’s GitHub repositories. By analyzing actions like opening issues and commenting, you can uncover pain points and challenges they are experiencing with competing solutions. Use these insights to craft highly targeted messaging that positions your product as the superior choice. By addressing their specific needs and aligning with their current evaluation stage, you can effectively convert competitive interest into opportunities, driving meaningful conversations and adoption of your product.
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Step 1: Navigate to a Developer Profile
Go to your main developer segment created for this play, focusing on leads opening issues on competitor GitHub repositories.
Click on any developer lead to open their Profile Card.
Review the key details provided, including:
Designation and Company: Understand their role and decision-making influence.
First and Last Activity Date: Gauge their engagement recency.
Activity Channels: Check where their activities are logged (e.g., GitHub).
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Step 2: Analyze the Activity Timeline for Contextual Insights
Scroll down to view the Activity Timeline, which highlights the developer’s recent interactions.
Pay close attention to high-intent activities such as:
Opened Issues: Indicates they are actively troubleshooting or exploring gaps in competitor solutions.
Comments: Offers direct feedback that can reveal pain points or interests.
Other Activities: Pull requests or forks can signal deeper evaluation.
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Step 3: Craft Your Personalized Outreach Message
Utilize the provided contact details like their LinkedIn profile or email address.
Draft a message that acknowledges their recent interactions. For example:
Example Message 1: Offering a Free Trial or Open-Source Version Based on an Issue/Comment
Subject: Saw your recent activity on {Competitor Repo Name}—try this!
Hi {Name},
I noticed your recent {issue/comment} on {Competitor Repo Name} discussing {specific challenge or feature gap}. At {Your Company Name}, we’ve been solving similar challenges with {Your Product Name}, and I think it might help streamline your process.
The best part? We offer an open-source version/free trial of our product, so you can explore its capabilities at your own pace.
Here’s the link to get started: [Insert Link to Open-Source Repository or Trial Signup]. If you have any questions while trying it out, I’d be happy to assist or even set up a quick call to walk you through the basics.
Looking forward to hearing your thoughts,
Best,
{Your Name}
Example Message 2: Addressing a Developer's Issues or Comments on a Competitor Repository
Hi {Name},
I noticed your recent {issue/comment} on {Competitor Repo Name} regarding {specific context of the issue or comment}, and I wanted to reach out. It sounds like you're tackling a challenge that’s all too familiar in this space.
At {Your Company Name}, we’ve developed {Your Product Name}, which specifically addresses {related feature or functionality} to solve these problems seamlessly.
If you’re exploring alternatives, I’d be happy to set up a quick call or offer a demo to show how we can make things easier for your team.
Looking forward to supporting your goals,
Best,
{Your Name}
Step 4: Set Up Alerts for Ongoing Monitoring
If you feel the profile you are analyzing is not ready yet for outreach but it can be promising soon, you can — click on Follow or Get Alerts for that profile.
Configure alerts based on your preferences:
Email Notifications: Receive updates when new activities are logged.
Slack Notifications: Get real-time alerts within your preferred Slack channel.
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Play Agnostic Execution
This play is applicable across all your developer segments and custom tags. Whether you’re targeting developers engaged with specific features, high-value documentation pages, Github repository activities or CLI commands, the Activity Timeline provides a consistent, actionable approach for personalized outreach.
Summary
In this playbook, you’ve learned to identify developers actively raising issues on competitive repositories, providing valuable insight into potential pain points or gaps in the competitor’s solution. By analyzing these issue submissions, you can filter through trivial concerns and focus on actionable insights to tailor your outreach. Use this data to craft personalized messages that highlight how your product addresses their specific challenges or delivers functionality that resolves their concerns. This strategy positions your solution as a better alternative, fostering trust and driving engagement with developers actively evaluating your product category.
If you have any questions or need further assistance, please reach out to support@reo.dev or connect with your Customer Success Representative.
Talk to Our Team
Need help to understand this playbook or implementing it? Book a call with our team for guidance. Have a custom playbook requirement or feedback to share? We’d love to hear from you! Simply schedule a meeting, and we’ll help you maximize your results with Reo.Dev
If you have any questions or need help, you can reach out to us in our Slack customer channel, schedule a meeting with our team, or email us at support@reo.dev. We’re here to support you every step of the way and ensure you get the most out of Reo.Dev!
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Before creating this segment, ensure you have configured the competitor Github repositories and Customer Fit Score attributes in Reo.Dev. For setup instructions, refer to the guides below:
Setting up alerts allows you to stay informed about key activities for high-value leads, ensuring timely engagement when the developer shows additional signs of interest.
Pro Tip
Focus on the last activity date to gauge recent engagement and prioritize those leads for outreach.
Example Use Case
If the timeline shows a recent issue raised along with comments, this developer might be encountering challenges with the competitor's solution. Continuously check the GitHub comment or issue via the link provided in the activity timeline to assess whether the activity represents a trivial query or a genuine pain point. Use this evaluation to craft personalized messaging that highlights how your product addresses these specific challenges more effectively.
For example, if a developer’s issue mentions a specific feature limitation in the competitor’s repository, tailor your message to showcase how your product overcomes that limitation, offering a superior alternative. This approach ensures your outreach is relevant and impactful.
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