Customer Stories
/
Bitrise

How Bitrise Surfaces Actionable Accounts from Anonymous Developer Activity

Bitrise Customer Logo
Decorative
Experience Reo.Dev
Turn developer signals into revenue.
Decorative

About Bitrise

Bitrise is a mobile-first CI/CD and DevOps platform that helps teams automate, test, and deploy applications. It’s a platform that enables mobile teams to streamline development workflows - from build to deployment.

ICPs & buying roles

  • Developers: Mobile developers, iOS engineers
  • Engineering leadership: VPs of Engineering, CTOs
  • DevOps leaders

GTM Stack

  • CRM & Sales: Salesforce
  • Marketing Automation: HubSpot
  • Data Intelligence (pre-Reo): Clearbit
  • Intent Signals: Reo.Dev

GTM Motion Before Reo.Dev

Before Reo.Dev, Bitrise relied on tools like Clearbit to understand website activity and identify potential users. But there were clear gaps:

  • Limited visibility into anonymous users
    A large portion of signups came from Gmail/public emails, making it hard to know who was actually evaluating the product.
  • Fragmented understanding of buyer behavior
    Website activity existed - but wasn’t connected into a clear picture of what accounts were actually doing.
  • No clear signal for timing outreach
    Even when accounts were identified, there wasn’t enough context to decide when to engage.

With Reo.Dev

Bitrise uses Reo.Dev to build a structured triage around developer activity and intent signals.

1) Surface accounts beyond form fills: 

Even without relying on form submissions, the team is able to identify companies actively engaging with their product - bringing visibility into accounts that would have otherwise remained hidden.

2) Build context around account activity

Instead of isolated signals, they now see:

  • What pages accounts are visiting
  • How frequently they’re engaging
  • What type of intent they’re showing 

This helps answer: “What is this account actually trying to do?”

3) Weekly triage of high-intent accounts

Rather than automated workflows, Bitrise runs a manual but high-signal review process:

  • Filter accounts based on:
    • ICP fit
    • Activity score
    • Deanonymized users
  • Use Review Hub to triage accounts
  • Analyze ~20 accounts/week in depth

This helps the team focus on the most relevant accounts each week.

4) Use AI summaries to guide decisions

Reo’s AI summaries help the team:

  • Quickly understand account intent
  • Validate whether outreach makes sense
  • Add structured notes for sales
“When you go through 30 accounts, you start losing judgment. The AI prompts help confirm what you’re seeing.” - Jeremy, Head of Demand Generation@Bitrise 

5) Push qualified accounts into GTM workflows

Once validated:

  • Accounts are pushed into HubSpot → Salesforce
  • Sales teams:
    • Review activity inside Reo.Dev
    • Use notes and summaries for context
    • Tailor outreach based on behavior

This gives the sales team more context before reaching out.

6) Support outbound with real-time signals

Even for accounts sourced by sales:

  • Reo.Dev provides additional intelligence
  • Helps answer:
    • Have they visited the website?
    • What are they exploring?

This makes outbound more informed. 

The Impact

While still early in the journey (given 6–9 month sales cycles), Bitrise is already seeing early signs of impact:

  1. More qualified leads surfaced: Accounts are now identified before traditional conversion points - bringing visibility into companies already engaging with Bitrise.
  2. Increase in meeting generation: Some of these accounts are already converting into meetings, helping the team drive conversations beyond pure cold outreach.
  3. Better context for sales: Sales teams can see what prospects are doing and use that context to tailor their outreach more effectively.
  4. More informed outbound: Even for sales-sourced accounts, Reo.Dev provides additional visibility - helping teams understand engagement before and after outreach.
  5. Improved shared visibility across teams: Marketing and sales have better visibility into account activity, with notes and summaries passed downstream.
“It’s surfacing more leads - but not as pure cold outreach. These are accounts already interacting with us.” - Jeremy, Head of Demand Generation@Bitrise 

Favorite Reo.Dev Capabilities

  • Deanonymization: Visibility into anonymous users helps uncover accounts that would otherwise remain hidden.
  • AI Prompts / Copilot: Saves time by helping validate judgment and make faster decisions at scale.
  • Review Hub: Brings structure to account triaging and fits seamlessly into the team’s weekly workflow.
See Reo.Dev in action
DecorativeDecorativeDecorative